Cancellation charges of Hotel, Houseboats, and Car is based on the cancellation policy of the respective Hotels/Houseboats /Car concerned and it depend on the number of days left prior to the check in date .
All refunds are processed by the method of payment used in the initial transaction, the refund is initiated from our end within 4 working days of cancellation made online and e-mail confirmation of the refund amount will be sent to the email address given to us at the time of booking.
For reservation done through email or phone or directly from our offices, CANCELLATION must be done by Email only and refund will be done within 4 working days.
Please note that it may take 4 – 10 days
for the money to reflect in your account, depending on your bank, after the refund is initiated from our end.